"Change does not roll in on the wheels of inevitability, but comes through continuous struggle." -Martin Luther King, Jr.
Change management is the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes Management of change is usually interpreted as relating to permanent changes to equipment, procedures, processes, or personnel, but temporary changes have contributed to a number of catastrophic events over the years.
Written documentation of normal process parameters, use of standard operating procedures, management sign-offs, and clear communications are necessary. Change destabilizes equilibrium, and employees need to become familiar with and have the ability to predict the outcomes of their tasks. Educate employees on the different stages associated with the change model and help employees recognize where they are in the process. Give them the tools needed to be successful: